We Turn Your Ideas Into Scalable Software

1. PARTIES

SELLER: EYBA SOFTWARE AND DATA TECHNOLOGIES - TEVFİK BAŞ
Tax Office and No: Halkalı Tax Office - 1440183497
Head Office Address: İnönü Mah. Kale Sokak No: 3, Küçükçekmece / Istanbul
Contact: [email protected] | +90 530 158 23 94
BUYER: The natural or legal person who declares their information in the order form.

2. SUBJECT OF THE AGREEMENT

This agreement covers the rights and obligations of the parties, in accordance with the Law on the Protection of Consumers No. 6502 and the Distance Contracts Regulation, regarding the sale and delivery of the digital software maintenance, database optimization and cloud API license services — whose specifications and sale price are set out below — that the BUYER orders electronically through the SELLER's website www.eybayazilim.com.

3. SERVICE SUBJECT TO THE AGREEMENT

The service subject to this agreement consists of the digital content and services offered by the SELLER under the “Software Maintenance, Database Optimization and Cloud API License Plans”. The type, duration (1, 3, 6 or 12 months), scope (Standard or with Global CDN & Multi-Region Add-on) and sale price of the service are clearly displayed to the BUYER and submitted for their approval at the time of ordering.

4. PRICE OF THE SERVICE SUBJECT TO THE AGREEMENT

The total price of the service is shown in the order summary inclusive of VAT. Payment is made by credit/debit card via the PayTR virtual POS infrastructure.

5. DELIVERY

Services of a digital nature are automatically assigned to the account/environment provided by the BUYER and made available for use after the payment is successfully completed and verified by the SELLER's systems. No physical delivery is made.

6. RIGHT OF WITHDRAWAL

Pursuant to Article 15/1-ğ of the Distance Contracts Regulation and Law No. 6502, the right of withdrawal does not apply to digital content services that are performed immediately and whose performance begins with the consumer's consent. As the BUYER agrees at the time of purchase that the service will be performed immediately, they cannot exercise the right of withdrawal once performance has begun.

7. DISPUTE RESOLUTION

In disputes arising from this agreement, Consumer Arbitration Committees are authorized up to the value announced by the Ministry of Trade of the Republic of Türkiye, and Istanbul (Küçükçekmece/Bakırköy) Consumer Courts are authorized for disputes above that value.

1. DELIVERY PROCEDURE FOR DIGITAL SERVICES

All purchased products are digital licenses and software services. Once the payment is successfully confirmed by PayTR, the service is automatically assigned to the email address and/or user account provided by the BUYER during ordering. Delivery time averages between a few minutes and 1 hour following payment confirmation.

2. CANCELLATION REQUEST

The BUYER may cancel their order before payment is made. Once payment is completed and the performance (activation) of the service has begun, cancellation requests are not accepted due to the nature of the digital content.

3. REFUND CONDITIONS

For digital content and services, the right of withdrawal does not apply because the service is performed immediately and the BUYER approves this performance. However, if the service is not delivered at all, is defective or unusable, or if a technical failure caused by the SELLER cannot be resolved within 48 hours, the BUYER may request a refund by contacting [email protected]. In justified cases, the amount is refunded to the card used for payment within 14 days.

4. TECHNICAL SUPPORT AND CONTACT

For any technical issues related to the use of the service, the BUYER may submit a support request via [email protected], the phone line +90 530 158 23 94, or our address at İnönü Mah. Kale Sokak No: 3, Küçükçekmece / Istanbul.

1. DATA CONTROLLER

Pursuant to the Personal Data Protection Law No. 6698 (“KVKK”), your personal data may be processed by EYBA SOFTWARE AND DATA TECHNOLOGIES - TEVFİK BAŞ (Halkalı Tax Office - 1440183497 | Address: İnönü Mah. Kale Sokak No: 3, Küçükçekmece / Istanbul), acting as data controller, within the scope described below.

2. PERSONAL DATA PROCESSED

Full name, email address, phone number, billing address, payment transaction records and order information are processed for the purposes of providing the service, invoicing, fulfilling legal obligations and conducting customer support processes.

3. TRANSFER OF DATA

The data required to process payments is shared with the payment institution PayTR and the relevant banks. Apart from this, your personal data is not shared with third parties without your explicit consent.

4. RIGHTS OF THE DATA SUBJECT

In accordance with Article 11 of the KVKK, you have the right to learn whether your personal data is being processed and to request its correction or deletion. You may submit your requests to [email protected].

1. SELLER INFORMATION

Trade Name: EYBA SOFTWARE AND DATA TECHNOLOGIES - TEVFİK BAŞ
Tax Office and No: Halkalı Tax Office - 1440183497
Head Office Address: İnönü Mah. Kale Sokak No: 3, Küçükçekmece / Istanbul
Phone: +90 530 158 23 94 | Email: [email protected]

2. ESSENTIAL CHARACTERISTICS AND PRICE OF THE SERVICE

The service offered for sale consists of the Software Maintenance, Database Optimization and Cloud API License plans, performed instantly in electronic form. The total price, inclusive of VAT, is submitted for the BUYER's approval on the payment screen according to the selected period (1, 3, 6 or 12 months) and scope.

3. METHOD OF PAYMENT AND DELIVERY

Payments are collected by credit/debit card with 3D Secure verification via the secure virtual POS infrastructure of PayTR Ödeme Hizmetleri A.Ş. After payment approval, the digital license and service activation are performed instantly in electronic form; no physical shipment is made.

4. NOTICE ON THE RIGHT OF WITHDRAWAL

Pursuant to Article 15/1-ğ of the Distance Contracts Regulation, the right of withdrawal cannot be exercised for contracts concerning services performed instantly in electronic form or intangible goods delivered instantly to the consumer.

1. WHAT IS A COOKIE?

Cookies are small text files stored on your device through your browser by the websites you visit. As EYBA SOFTWARE AND DATA TECHNOLOGIES - TEVFİK BAŞ, we use cookies on www.eybayazilim.com to improve the user experience and operate the secure payment infrastructure.

2. TYPES OF COOKIES USED

Strictly Necessary Cookies: These are essential for our website to function correctly and for running secure PayTR 256-Bit SSL payment sessions.
Performance and Functional Cookies: These are used to measure server performance and to remember your cookie consent preferences.