Last Updated: October 2026
EYBA Yazılım provides digital SaaS products, Cloud API licenses, and server maintenance services. Due to the digital and instantly accessible nature of our services, all sales are considered final once the service has been activated and accessed by the user.
Because our system automatically provisions API access and updates database statuses immediately upon successful payment, we do not offer refunds or credits for partially used subscription periods, or if you simply change your mind after the service is activated.
We stand behind the quality of our infrastructure. If you experience a critical technical issue, downtime, or failure on our end that prevents you from using the purchased service, and our support team cannot resolve the issue within 48 hours, you may be eligible for a full or prorated refund.
You can cancel your recurring subscription at any time to prevent future billing. Upon cancellation, you will continue to have access to the Services until the end of your current paid billing cycle.
If you believe you qualify for an exception under this policy or need technical assistance, please contact our support team at [email protected] with your order details.